When you purchase a new Lenovo computer from us, we want it to be like getting a new car with a full tank of gas so that all you have to do is get behind the wheel and drive. But perhaps you have purchased another name brand of computer from somewhere else, and need a little help getting started. We can also help you with that.
We'll Save Your Stuff
Let’s say that you’ve purchased a new computer to replace an older one. Even if you’ve been told that’s its not repairable or it will not start, the chances are incredibly good that we can transfer your important data onto your new computer. Things like pictures, documents, music, videos and data from programs like Quicken, Turbo Tax, and Family Tree Maker will appear where you would expect to find them on your new computer.
Out With The Junk
Most every manufacturer will install many unnecessary applications, some of which we refer to as 'Trailware'. Trialware is software that you try for awhile, and then purchase should you decide that it is useful. We eliminate the Trialware and in those incidences where it would have been useful, we replace it with the free equivalents that we have tested and know to be safe and effective. Additionally, Windows 10 is very invasive on your privacy sending an astounding amount of information back to Microsoft for what they call “marketing research”. We know how to make your operating system be quiet, transmitting only the information that you intend to send.
Let's Bring It Up To Date
Technology changes quicker than you might think. Between the time that a new computer leaves the factory and arrives in your hands, several updates have been issued from Microsoft and other software vendors such as Adobe. Leaving your operating system and these third party applications outdated makes you vulnerable right out of the gate. We bring your new computer completely up to date, and configure it to help you keep it that way.
Let's Keep You Safe!
We want you to be protected. We’ll install and properly configure two programs that will help keep you safe. Windows Defender is a free anti-virus / anti-spyware program that does everything on its own. Without you telling it to anything, it will update itself with the latest virus definitions, every day. It’s also constantly monitoring what’s going on in your operating system, ready to leap into action whenever something dangerous is about to happen.
While we previously utilized a program entitled “Avast”, we believe that recent improvements with Windows Defender offers the same if not better protection. Additionally, we found that Avast’s prompts to purchase additional software had become too intrusive and crossed the line. Windows Defender will not prompt you to make a purchase.
The second program is called Malwarebytes, worth it’s weight in gold. When used regularly the free version is an excellent second line of defense detecting and removing malicious software (called “malware”) and other advanced threats. The premium version stops malware in real time, before it can be a danger to your computer. Additionally, the premium version prevents access to and from known malicious websites. Think of the premium version as a good parent, preventing you from going somewhere harmful, not just suggesting you should not.
We’ll install and properly configure both of these programs that we have thoroughly tested to help keep your computer safe.
What Else Might You Need?
When we optimize a new computer, we install and properly configure programs that we have thoroughly tested and sincerely believe you will find useful.
Libre Office: Unless you have presented a computer that we can extract a valid product key for Microsoft Office from, we will install and properly configure Libre Office, which is the free equivalent to Microsoft Office. Libre Office will open, edit and save documents, spreadsheets and presentations in Microsoft format. Except it’s free. Many of our college students prefer Libre Office over Microsoft Office for its functionality.
Computer Dave Rescue Calling Card: You know we have a 100% guarantee on our work right? Just in case you get your new computer home and have any questions or problems, we install a program on your system that with your permission, allows your computer to be connected with ours. It’s just like one of our Technicians are sitting there next to you. We will be able to see what’s on the screen, move your cursor, and do whatever necessary to help you out. This service is absolutely free for the first 30 days after we have finished the work.
We also install utilities that help you create and copy CD’s and DVD’s, play DVD movies. Ask a Computer Dave Technician for details.
Time For A Test Drive
After we have optimized your new computer, we will sit down with you in our showroom and (with your new computer plugged up and turned on) we’ll show you all of the work we have preformed. We want you to be comfortable with your new computer before you get it home, and have the opportunity to have any questions answered.
We Guarantee It!
We are the only repair service in town with a 100 % guarantee. If you are not absolutely satisfied with any part of our work, we make it right at no additional cost to you, period. In addition to that, if you have any questions or problems, you just call our cell phone number. You’ll get Computer Dave or one of our knowledgeable technicians, not a call center or a robot. We even have the ability to connect our two systems together over the Internet should you need us.